Correlation Detail
Trace: App change → jobs → lock execution → outcome.
1 — What changed (AppAudit)
| Time | Entity | Action | Details |
|---|---|---|---|
| 2026-02-02 09:21:10 .00 | DoorGroupDoor #1 | delete |
Before/After + CopyBefore JSON{
"door_group_id": 1,
"door_id": 2,
"site_id": 1
}
After JSONnull |
2 — What the system decided (Reconcile Jobs)
| Time | Job | User | Reason | Status | Attempts / Error | Details |
|---|---|---|---|---|---|---|
| 2026-02-02 09:21:10 .00 | Job #12 | 13 | door group changed | done |
attempts: 6
age_seconds: 446642
|
Raw + CopyJob JSON{
"attempt_count": 6,
"correlation_id": "99a62747a7414f8f893ba09c3797ef41",
"created_at": "2026-02-02T15:21:10Z",
"debug_session_id": "03c99d8663284776ac96bb45d24383a2",
"derived": {
"age_seconds": 446641.553504,
"is_stuck_running": false
},
"job_type": "reconcile_user",
"last_error": null,
"next_run_at": null,
"reason": "door group changed",
"reconcile_job_id": 12,
"status": "done",
"updated_at": "2026-02-02T17:21:51Z",
"user_id": 13
}
|
3 — What was sent to locks (Provider → Lock)
ACCESS_BROKER
ACCESS_BROKER:unknown
2026-02-02
09:21:10 .00 · RECONCILE_ENQUEUED ·
ok
2026-02-02
10:45:28 .00 · DEBUG_JOB_RESET ·
ok
2026-02-02
10:51:49 .00 · RECONCILE_JOB_START ·
ok
2026-02-02
10:51:50 .00 · RECONCILE_JOB_FAILED ·
fail
reconcile_failed
Raw logs JSON
[
{
"action": "RECONCILE_ENQUEUED",
"correlation_id": "99a62747a7414f8f893ba09c3797ef41",
"created_at": "2026-02-02T15:21:10Z",
"debug_session_id": "03c99d8663284776ac96bb45d24383a2",
"door_id": null,
"door_name": null,
"error_message": null,
"external_id": null,
"id": 632,
"lock_key": "ACCESS_BROKER:unknown",
"ok": true,
"provider_type": "ACCESS_BROKER",
"reconcile_job_id": null,
"request_json": {
"deduped": false,
"reason": "door group changed",
"source": "door-group route",
"user_id": 13
},
"response_json": {
"job_id": 12
}
},
{
"action": "DEBUG_JOB_RESET",
"correlation_id": "cf8eb6f427224090bb1731f9e54d42d6",
"created_at": "2026-02-02T16:45:28Z",
"debug_session_id": "03c99d8663284776ac96bb45d24383a2",
"door_id": null,
"door_name": null,
"error_message": null,
"external_id": null,
"id": 636,
"lock_key": "ACCESS_BROKER:unknown",
"ok": true,
"provider_type": "ACCESS_BROKER",
"reconcile_job_id": 12,
"request_json": {
"computed": {
"age_seconds": 5057.543072,
"now_utc": "2026-02-02T16:45:28Z",
"updated_at_utc": "2026-02-02T15:21:10Z"
},
"previous": {
"status": "running",
"updated_at": "2026-02-02T15:21:10Z"
}
},
"response_json": null
},
{
"action": "RECONCILE_JOB_START",
"correlation_id": "99a62747a7414f8f893ba09c3797ef41",
"created_at": "2026-02-02T16:51:49Z",
"debug_session_id": null,
"door_id": null,
"door_name": null,
"error_message": null,
"external_id": null,
"id": 649,
"lock_key": "ACCESS_BROKER:unknown",
"ok": true,
"provider_type": "ACCESS_BROKER",
"reconcile_job_id": 12,
"request_json": {
"attempt_count": 5,
"job_id": 12,
"job_type": "reconcile_user",
"reason": "door group changed",
"user_id": 13
},
"response_json": null
},
{
"action": "RECONCILE_JOB_FAILED",
"correlation_id": "99a62747a7414f8f893ba09c3797ef41",
"created_at": "2026-02-02T16:51:50Z",
"debug_session_id": null,
"door_id": null,
"door_name": null,
"error_message": "reconcile_failed",
"external_id": null,
"id": 654,
"lock_key": "ACCESS_BROKER:unknown",
"ok": false,
"provider_type": "ACCESS_BROKER",
"reconcile_job_id": 12,
"request_json": {
"attempt_count": 5,
"job_id": 12,
"user_id": 13
},
"response_json": {
"next_run_at": "2026-02-02T17:21:50.960610+00:00"
}
}
]
TTLOCK
TTLOCK:28991110
door: ttlock
2026-02-02
10:51:50 .00 · PASSCODE_LIST ·
fail
2026-02-02
10:51:50 .00 · PASSCODE_LIST ·
fail
TTLock request failed (404)
Raw logs JSON
[
{
"action": "PASSCODE_LIST",
"correlation_id": "99a62747a7414f8f893ba09c3797ef41",
"created_at": "2026-02-02T16:51:50Z",
"debug_session_id": null,
"door_id": 2,
"door_name": "ttlock",
"error_message": null,
"external_id": "28991110",
"id": 650,
"lock_key": "TTLOCK:28991110",
"ok": false,
"provider_type": "TTLOCK",
"reconcile_job_id": 12,
"request_json": {
"accessToken": "***",
"clientId": "6636adfbf3f9483d946082b74f20797c",
"date": 1770051109325,
"lockId": 28991110,
"pageNo": 1,
"pageSize": 200
},
"response_json": "\u003c!doctype html\u003e\u003chtml lang=\"en\"\u003e\u003chead\u003e\u003ctitle\u003eHTTP Status 404 \u2013 Not Found\u003c/title\u003e\u003cstyle type=\"text/css\"\u003ebody {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}\u003c/style\u003e\u003c/head\u003e\u003cbody\u003e\u003ch1\u003eHTTP Status 404 \u2013 Not Found\u003c/h1\u003e\u003c/body\u003e\u003c/html\u003e"
},
{
"action": "PASSCODE_LIST",
"correlation_id": "99a62747a7414f8f893ba09c3797ef41",
"created_at": "2026-02-02T16:51:50Z",
"debug_session_id": null,
"door_id": 2,
"door_name": "ttlock",
"error_message": "TTLock request failed (404)",
"external_id": "28991110",
"id": 651,
"lock_key": "TTLOCK:28991110",
"ok": false,
"provider_type": "TTLOCK",
"reconcile_job_id": 12,
"request_json": {
"accessToken": "***",
"clientId": "6636adfbf3f9483d946082b74f20797c",
"date": 1770051109325,
"lockId": 28991110,
"pageNo": 1,
"pageSize": 200
},
"response_json": null
}
]
4 — Timeline (All Integration Logs)
Raw + Copy
Request JSON
{
"deduped": false,
"reason": "door group changed",
"source": "door-group route",
"user_id": 13
}
Response JSON
{
"job_id": 12
}
Raw + Copy
Request JSON
{
"computed": {
"age_seconds": 5057.543072,
"now_utc": "2026-02-02T16:45:28Z",
"updated_at_utc": "2026-02-02T15:21:10Z"
},
"previous": {
"status": "running",
"updated_at": "2026-02-02T15:21:10Z"
}
}
Response JSON
null
Raw + Copy
Request JSON
{
"attempt_count": 5,
"job_id": 12,
"job_type": "reconcile_user",
"reason": "door group changed",
"user_id": 13
}
Response JSON
null
Raw + Copy
Request JSON
{
"accessToken": "***",
"clientId": "6636adfbf3f9483d946082b74f20797c",
"date": 1770051109325,
"lockId": 28991110,
"pageNo": 1,
"pageSize": 200
}
Response JSON
"\u003c!doctype html\u003e\u003chtml lang=\"en\"\u003e\u003chead\u003e\u003ctitle\u003eHTTP Status 404 \u2013 Not Found\u003c/title\u003e\u003cstyle type=\"text/css\"\u003ebody {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}\u003c/style\u003e\u003c/head\u003e\u003cbody\u003e\u003ch1\u003eHTTP Status 404 \u2013 Not Found\u003c/h1\u003e\u003c/body\u003e\u003c/html\u003e"
TTLock request failed (404)
Raw + Copy
Request JSON
{
"accessToken": "***",
"clientId": "6636adfbf3f9483d946082b74f20797c",
"date": 1770051109325,
"lockId": 28991110,
"pageNo": 1,
"pageSize": 200
}
Response JSON
null
reconcile_failed
Raw + Copy
Request JSON
{
"attempt_count": 5,
"job_id": 12,
"user_id": 13
}
Response JSON
{
"next_run_at": "2026-02-02T17:21:50.960610+00:00"
}